Currently you can order in the following countries online: Germany, Belgium, Luxembourg, Netherlands, Austria, Poland, Czech Republic,Luxembourg, Croatia, Finland, France, Monaco, Slovakia, Slovenia, Sweden, Bulgaria, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Portugal, Romania, Spain.
We currently offer the languages German, English and Dutch.
Feel free to add the item to your "wish list" and you will automatically receive an email notification when the item is available again.
A minimum order value does not exist.
The costs for shipping to Poland amounts to 4,90 €; Czech Republic and Luxembourg amounts to 6,90 €; Croatia, Finland, France, Monaco, Slovakia, Slovenia and Sweden amounts to 9,90 €; Bulgaria, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Portugal, Romania and Spain amounts to 14,90 €.
You have the option of using PayPal and Credit Card.
Yes, if you have an account you can check your current order status. You will receive a shipping confirmation and a tracking number, which allows you to track the shipment until it reaches you.
Yes, you can return ordered items within a period of two weeks. Please note that we can only accept unworn, unwashed and not soiled goods as returns. Furthermore, some articles are secured with security seals. If the goods are damaged, soiled, washed or if the security seal has been damaged or removed, we shall not be obliged to accept the goods or return the purchase price to you. In the case of a complete return of your order the purchase price will be refunded in full.
Yes, the return costs must be borne by the customer..
You can exchange your ordered items into a different size. Enter your replace wish in the return form and we keep you posted via e-mail if the item is available or not. For questions regarding your exchange, please contact our service team at: firstname.lastname@example.org or +49 38874 899 688.
You will receive a shipping confirmation when the package has left our warehouse. In the shipping confirmation you will find a tracking number to track the status of your order at any time up to its arrival.
We ship the orders via UPS.
In the payment process you have the possibility to enter a coupon code. The value of your order will be automatically reduced according to the voucher amount/discount.
In "My Account" you have the option "forgot your password” button. Once you have entered your email address, you receive an email notification and you can choose a new password.
Once the return has been accepted, the purchase price will be refunded to you via the same payment method you selected for your purchase.
Yes, during the purchase process you may enter a deviating delivery address.
Click the link at the bottom of your newsletter where it states "If you no longer wish to receive this newsletter, click here". You will automatically be deregistered.