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MASK FAQ
1. When are new masks coming?

We receive new masks almost daily. As soon as we have new stocks available, you will find them online.

2. When will my mask be shipped?

Due to the exceptionally high demand and the hygienic measures we have taken in our logistics centre, it may take a little longer than usual before your mask is shipped. However, your mask should be shipped within 5-7 working days after ordering. As usual, you will receive a shipping confirmation with a tracking code.

3. How do I wear the mask correctly?

Always wash hands before putting on and after taking off the mask. The mask should completely cover the mouth and nose area. Attach behind the ears and pull over nose and mouth.

4. How do I wash the mask?

At 60 degrees in the washing machine. Alternatively disinfect with boiling water: Place the mask in a bowl and pour the boiling water over them. Leave in the water for 5 minutes and hang to dry. Only use again after complete drying.

5. What size are the masks?

Our masks are unisex & onesize. If the masks are too loose for you, you can adjust them to your size with knots on the elastic bands.

6. Do the masks filter viruses?

Our masks are not medically certified and do not contain a filter. However, the mask can help to protect others by trapping droplets when speaking or coughing.

7. Which masks are offered?

Below you will find a list of all masks which will be available in the shop in the near future.

8. Can I return my mask?

A return is unfortunately impossible for hygienic reasons.